HRM
Learning Outcomes:
On
completion of this assignment should be able to:
1. To develop and demonstrate a broad understanding of the behavior of
individuals and groups within organizations and factors that influence people’s behavior and performance in the workplace.
2. Critically analyses and evaluate an organizations performance
management systems and be able to effectively manage people and teams.
Task and Guidance
Tasks:
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REQUIRED:
You have just been appointed to a new post in
Human Resource Management in British Airways. You are asked, with the benefit
of hindsight, to review and
evaluate the changes of the
past fifteen years and to assess the extent to which desired outcomes were achieved
and maintained.
Guidance:
The questions below are intended to help you
locate your ideas in a theoretical framework and to help you to focus on some
of the key issues BUT you are not directly answering these questions but the
one above.
§ What do you
think were the ‘desired outcomes’ of the culture-change programme in British
airways?
§ What do you see
as the main issues in the discussion between Mike, Deborah and Gillian? What
views, if any, do they hold in common and what are the differences in their
perspectives? What does this suggest about employee behaviour?
§ Views are
expressed about conflicts in work and in the relationship between work and
non-work life. What are the main areas of conflict and are these alleviated
or exacerbated by culture-change programmes
§ Can the values
of the corporate culture-change be reconciled with redundancies? Is Deborah
right in suggesting it is hypocrisy of Mike in contending that it is not an
issue?
§ To what extent
would it be true to say that culture-change programmes change appearances and
promote conformity but do not affect the inner experience of employees?
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Word limit:
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3000 words + or – 10% (not including contents and reference
list)
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Reference List and resources
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You need to support your
work with reference to academic sources (e.g. books and journal articles) as
well as examples of organisational good practice (e.g. practitioner magazine
articles / websites – chosen carefully).
Use Harvard referencing
style (see the Learning Resources website: http://lrweb.beds.ac.uk/guides/referencing).
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Assessment Criteria:
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Assessment will be
undertaken using the attached rubric.
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Generic Learning Outcomes
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70%+
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60-69%
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50-59%
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40-49%
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0-39%
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Characteristics
of student achievement per mark band →
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Work of a
distinguished quality
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Work of a
commendable category
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Sound work
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Broadly
satisfactory work
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Work that
falls short of the threshold standards
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Knowledge
and Understanding
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Knowledge
and Understanding
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Has
detailed knowledge of well-established theories and concepts.
Demonstrates an
awareness of different ideas, contexts and frameworks and recognises those
areas where the knowledge base is most/least secure.
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Provides a
broad and detailed knowledge of major theories of the discipline(s) and a
distinguished grasp of a variety of ideas, contexts and frameworks.
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Provides a
strong detailed knowledge of major theories of the discipline(s) and an
assured grasp of a variety of ideas, contexts and frameworks.
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Provides a
firm and detailed knowledge of major theories of the discipline(s) and a
sound awareness of a variety of ideas, contexts and frameworks with no
serious inaccuracies.
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Provides a
broadly satisfactory knowledge of major theories of the discipline(s) and a
broadly satisfactory awareness of ideas, contexts and frameworks with no
serious inaccuracies.
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Fails to
display an adequate knowledge of relevant theories, ideas, contexts and
frameworks. Work contains an unacceptable level of misunderstanding of key
concepts, principles and theories.
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Cognitive
Skills
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Conceptualisation
and Critical Thinking
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Identifies
and communicates principles and concepts derived from underlying knowledge frameworks
and approaches, and recognises competing perspectives.
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Demonstrates
a rigorous and broad grasp of relevant principles, concepts and competing
perspectives and clearly identifies and communicates these effectively.
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Demonstrates
a strong grasp of relevant principles, concepts, and competing perspectives
and clearly identifies and communicate these effectively.
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Demonstrates a
firm grasp of relevant principles concepts, and competing perspectives
and the ability to identify and communicate these.
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Demonstrates an
adequate grasp of relevant principles and concepts.
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Limited grasp
of relevant principles and concepts.
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Problem
Solving, Research and Enquiry
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Designs
research to provide new information and/or explores new or existing data to
identify patterns and relationships.
Uses
appropriate theoretical models to judge the significance of the data
collected.
Recognises
the limitations of the enquiry.
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Uses discipline-related
resources in a confident and distinguished manner. Manages information (including
referencing resources), collects appropriate data from an extensive range of
resources and develops strong research and problem solving strategies.
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Uses discipline-related
resources a commendable manner.
Manages information (including referencing resources), collects
appropriate data from a wide range of resources and develops strong research
and problem solving strategies.
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Uses discipline-related
resources in a sound manner. Manages
information (including referencing resources), collects appropriate data from
a range of resources and develops appropriate research and problem solving
strategies.
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Uses discipline-related
resources but with some limitations.
Manages information (including referencing resources), collects
appropriate data from a limited range of resources and develops appropriate
research and problem solving strategies.
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Fails to use
discipline-related resources in an adequate manner. Fails to demonstrate an
adequate ability to manage information (including referencing resources), collect
appropriate data and undertake research tasks or solve problems.
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Performance
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Analyses
work processes and suggest improvements to own and/or others’ performance.
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Critically
analyses work processes to identify and embed highly effective improvements for
others and/or own performance
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Analyses work
processes to identify and instigate effective improvements for others and/or
own performance.
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Reviews work
processes to identify clear improvements for others and/or own performance.
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Reviews work
processes to identify and describe a range of improvements for others and/or
own performance.
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Fails to
review work processes or to describe improvements for others and/or own
performance.
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Ethical
awareness and application
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Is
aware of the wider social and environmental implications of area(s) of study
and debates issues in relation to general ethical perspectives.
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Where
appropriate demonstrates a very strong awareness of the wider social and
environmental implications of area(s) of study and is able to debate these
issues strongly and competently in relation to more general ethical
perspectives.
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Where
appropriate demonstrates a commendable awareness of the wider social and
environmental implications of area(s) of study and is able to debate these
issues strongly in relation to more general ethical perspectives.
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Where
appropriate demonstrates a sound awareness of the wider social and
environmental implications of area(s) of study and is able to debate these
issues in relation to more general ethical perspectives.
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Where
appropriate demonstrates adequate awareness of the wider social and
environmental implications of area(s) of study and is able to satisfactorily
debate these issues in relation to more general ethical perspectives
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Fails to
demonstrate adequate awareness of the wider social and environmental
implications of area(s) of study and is unable to debate these issues
adequately.
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